Privacy Policy: Plant Doctor: Identify & Care

Privacy Policy

This Privacy Policy outlines our* practices regarding the collection, utilization, and disclosure of your* information when you utilize our Service*. It also informs you of your privacy rights and the protections afforded to you under the law. 

We* process your personal data* to enhance and deliver our Service. By accessing and using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy.

  1. Interpretation and Definitions

1.1 Interpretation

Terms marked with an asterisk (*) at their first occurrence and subsequently throughout this document are assigned specific meanings as outlined herein. Each definition provided in the “Definitions” section is relevant to every occurrence of the respective term across this entire document and shall apply equally, regardless of whether they are presented in singular or plural form.

1.2 Definitions 

For this Privacy Policy, the following definitions apply:

  • You: This term refers to the individual accessing or utilizing the Service, or to a company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • User: This term refers to any individual or entity that accesses or utilizes the Service. This includes those who use the Service without creating an account, as well as those who register an account and engage with the Service as registered users.
  • Company: Referred to interchangeably as “the Company,” “we,” “us,” or “our” within this document, it pertains to EMDEM ALLIANCE LLP, located at 7398 Yonge St, Thornhill, ON L4J 8J2, Canada.
  • Affiliate: An entity that exercises control, is under the control of, or is under common control with a party, where “control” signifies the ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or another managing authority.
  • Account: A distinctive account established for you to access our Service or parts thereof.
  • Website: Refers to EMDEM ALLIANCE LLP, which can be accessed via emdemapps.com.
  • Service: Denotes the Website*.
  • Country: Refers to Canada.
  • Service Provider: Any natural or legal person who processes data on the company’s behalf. This term encompasses third-party companies or individuals the company engages to facilitate the Service, provide the Service on the company’s behalf, perform services related to the Service, or assist the company in analyzing how the Service is used.
  • Third-party Social Media Service: Any website or social network site through which a user* can log in or create an account* to access the Service.
  • Personal Data: Information that pertains to an identified or identifiable individual.
  • Cookies: Small packets of data placed on your computer, mobile device*, or any other device by a website, containing details of your browsing history on that website among its various uses.
  • Device: Any device capable of accessing the Service, such as a computer, a cell phone, or a digital tablet.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  1. Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

During your interaction with our Service, we may request that you supply us with specific personally identifiable information, which can be employed to contact or recognize you. This personally identifiable information may encompass, but is not limited to:

  • Email address
  • Usage data*

2.1.2 Usage Data

Usage data is automatically gathered when you utilize the Service. 

This data may encompass details such as your device’s Internet Protocol address (IP address), the type of browser you are using, the browser version, the pages of our Service that you visit, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, we may automatically collect specific information, including, but not limited to, the type of mobile device you are using, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

Additionally, we may collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

2.1.3 Tracking Technologies and Cookies*

We employ cookies and similar tracking technologies to monitor activity on our Service and store specific information. The tracking technologies utilized include beacons, tags, and scripts to gather and track information, thereby contributing to the improvement and analysis of our Service.

You have the option to configure your browser to reject all cookies or to signal when a cookie is being dispatched. However, if you choose not to accept cookies, you might be unable to access certain segments of our Service.

Cookies are divided into two types: Persistent and Session. Persistent cookies remain on your personal computer or mobile device when you go offline, whereas session cookies are removed the moment you close your web browser. 

We utilize both session and persistent Cookies for the purposes outlined below:

  • Necessary / Essential Cookies
    Type: Session cookies
    Administered by: Us*
    Purpose: These cookies are crucial for providing you with services accessible through the Website and allowing you to utilize some of its features. They assist in authenticating users* and preventing the fraudulent use of user accounts. Without these cookies, we cannot deliver the Services you have requested, and we use these cookies exclusively to offer you those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent cookies
    Administered by: Us
    Purpose: These cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent cookies
    Administered by: Us
    Purpose: These cookies enable us to remember choices you make when you use the Website, like your login details or language preference. These cookies aim to provide you with a more personalized experience and to save you from having to re-specify your preferences each time you visit the Website.

2.2 Use of Your Personal Data

The Company* may utilize personal data for the following objectives:

  • To provide and maintain our Service: This includes monitoring the usage of our Service to ensure its optimal performance and availability.
  • To manage your account: Managing your registration as a user of the Service. The personal data you supply enables you to access various functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: This involves the development, compliance, and undertaking of the purchase contract for the products, items, or services you have bought or any other contract with us through the Service.
  • To contact you: To reach out to you via email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information: To inform you about other goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information.
  • To manage your requests: To attend to and manage your requests to us.

We may disclose your personal information in the following scenarios:

  • With service providers*: Your personal information may be shared with service providers to facilitate the monitoring and analysis of our Service usage, as well as to communicate with you.
  • For business transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a part of our business by another company, your personal information may be shared or transferred as part of the transaction.
  • With affiliates*: we may share Your information with our affiliates, ensuring they adhere to this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
  • With business partners: Your information may be shared with our business partners to provide you with specific products, services, or promotions.
  • With other users: When you share personal information or engage in public areas with other users, such information may become accessible to all users and could be publicly distributed outside. If you interact with other users or sign up via a Third-Party Social Media Service*, your contacts on that service may see your name, profile, pictures, and a description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile.
  1. Retention of Your Personal Data

3.1 Account Termination and Deletion Through the Application

Users have the right to request the termination of their account through our application. We offer a feature within the application that allows users to initiate the process of account termination. Upon activation of this request, it is processed in accordance with our Data Retention Protocols.

3.2 Data Retention Protocols:

Upon receiving a request for termination, we commit to removing the user’s account and all related personal data from our systems within a 30-day period. It’s important to note that some non-personal, anonymized data may remain in our records. This data is kept solely for purposes such as regulatory compliance, facilitating audits, or internal analysis.

3.3 Data Preservation Advisory:

Before initiating the account termination process, users are strongly encouraged to back up any critical data they wish to preserve. The termination process is irreversible and will lead to the permanent deletion of all data associated with the user from our operational servers.

3.4 Third-Party Associations:

When user accounts are integrated with third-party services, users may be required to undertake additional steps to disconnect or erase their data on those external platforms. Although we are dedicated to ensuring complete deletion of data from our systems, we cannot assure the exhaustive removal of data from third-party servers not under our control.

3.5 Residual Data Notice:

After account termination, anonymized residual data may remain within our system’s logs and archives. This data, disassociated from individual user identities, will be methodically purged during our routine data sanitation cycles.

3.6 Account Reactivation:

Post-termination, account restoration is not feasible. Users desiring to utilize our Services after account termination will be required to establish a new account.

The Company will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. Your personal data will be retained and utilized to the extent needed to fulfill our legal obligations (for instance, if we are mandated to keep your data in compliance with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Furthermore, the Company will retain usage data for internal analysis purposes. Usage data is typically kept for a shorter duration, except in cases where this data is employed to enhance security or improve the functionality of our Service, or when we are legally obligated to retain this data for more extended periods.

  1. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operational offices and in any other locations where the involved processing parties are situated. This process may involve transferring your information to — and storing it on — computers situated outside your state, province, country*, or other governmental jurisdiction, where data protection laws may vary from those in your jurisdiction.

By consenting to this Privacy Policy and subsequently submitting such information, you are acknowledging and agreeing to this transfer.

The Company commits to taking all reasonably necessary precautions to ensure that your data is securely managed in alignment with this Privacy Policy. We will not transfer your personal data to any organization or country unless there are sufficient safeguards in place, including the security of your data and other personal information.

  1. Disclosure of Your Personal Data

5.1 Business Transactions

In the event of a merger, acquisition, or asset sale involving the Company, your personal data may be subject to transfer. We will issue a notification before any transfer of your personal data takes place and before it becomes governed by a different Privacy Policy.

5.2 Law Enforcement

In specific situations, the Company may be obligated to disclose your personal data if mandated by law or in response to legitimate requests from public authorities (for example, a court or a government agency).

5.3 Other Legal Requirements

The Company may disclose your personal data under the good faith belief that such action is necessary to:

  • Adhere to legal requirements
  • Defend the Company’s rights and property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Ensure the safety of service users or the general public
  • Protect against legal liability

6. Security of Your Personal Data

We’re serious about keeping data safe. We do our best to protect your information from being lost, misused, or accessed without permission. However, it’s important to remember that no method of sending information over the internet or storing it electronically is entirely secure. We use common security measures to protect your personal data, but absolute security cannot be guaranteed.

7. Age Limitations

Our Service is not designed for individuals under the age of 13. We do not intentionally gather personally identifiable information from anyone below 13. If you are a parent or guardian and become aware that your child has supplied us with personal data, please reach out to us. If we become aware that we have collected personal information from individuals under the age of 13 without verifying parental consent, we will take steps to delete such information from our servers.

Moreover, if our processing of your information relies on consent and your country mandates parental consent, we may seek your parent’s approval before we collect and utilize that information.

8. Links to Other Websites

Our Service may include links to external websites not managed by us. If you click on a third-party link, you will be directed to that third-party’s website. We highly recommend you review the Privacy Policy of every site you visit.

Please note that we have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

9. Changes to This Privacy Policy

We occasionally update our Privacy Policy. Any changes will be communicated by publishing the updated Privacy Policy on this page. 

Additionally, we will inform you via email and/or a noticeable announcement on our Service before the change takes effect, and we will update the “Last updated” date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy regularly for any modifications. Changes to this Privacy Policy become effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, you may contact us by visiting this page on our Website: emdemapps.com


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